Nail Services FAQ

Do you offer acrylic services?
No. I specialize in modern gel-based systems such as Gel-X, Polygel, Acrygel, Structured Gel, and Fiber Gel. These options are lighter, more flexible, and create a smoother, more natural feel.

What is acrygel or builder gel for a full set?
Gel-based extensions made with thick builder gel or hybrid gel. They feel flexible, smooth, and natural on the nails while adding beautiful structure and strength.

What is polygel?
A lightweight mix of acrylic and gel used to create extensions. It feels soft yet strong and is shaped using tips or forms.

What is Gel-X?
A pre-shaped, full-coverage tip applied with gel. It feels lightweight and natural, giving beautiful length without bulk.

What is a structured gel overlay?
A builder-gel layer added on top of your natural nails to make them stronger and help them grow without breaking.

What is fiber gel?
A reinforcing gel with tiny fiberglass strands for extra strength. Perfect for thin, soft, or peeling nails.

What is a classic gel manicure?
A simple gel polish service that includes nail shaping and cuticle care. It lasts about 2 to 3 weeks and does not add length.

How long do Gel-X, Polygel, and Acrygel last?
About 3 to 4 weeks, depending on your natural nail growth and daily routine.

Which enhancement is the strongest?
Polygel and Acrygel offer the most strength while still feeling lightweight. Structured Gel Overlays are best for natural-nail durability.

What service should I choose if I want my nails to grow?
Structured Gel or Fiber Gel overlays support nail growth by adding strength and flexibility.

What service should I choose for long nails?
Gel-X, Polygel, and Acrygel full sets are best for adding length with balanced structure.

Can I bring inspiration photos?
Yes. Photos help me understand your style, preferred shape, and the look you want.

Do you work over product from other salons?
I prefer to remove it and start fresh to ensure clean prep, proper structure, and longer-lasting results.

Do you do fill-ins or maintenance on Gel-X?
Yes, as long as the tips are in good condition. If multiple tips need replacing, a new set may be required.

Is gel bad for your nails?
No. When applied and removed correctly, gel enhancements are safe and support healthy natural-nail growth.

Are your products safe for sensitive skin?
Most clients do great with the premium gel brands I use. If you have allergies or sensitivities, let me know so I can choose the best products for you.

Do you offer dip powder?
No. I focus on gel-based systems for better control, smoother structure, and more comfortable wear.

Do you use an e-file?
Yes, safely and professionally. High-quality bits and gentle pressure are used for clean prep and a smooth finish.

Do you offer nail art?
Yes. Simple and detailed designs are available. Pricing depends on the complexity of the design.

Do you offer nail repairs?
Yes. Repairs are available during your appointment or as a separate visit. Pricing depends on the service and enhancement type.

What is French?
A clean colored tip, usually white or ombré, added on top of your chosen service.

What is cat-eye gel?
A magnetic gel that creates a shiny, moving line when light hits it.

What is The VIP Pink Experience?
A luxury service that includes the enhancement system of your choice, a rose-petal soak-off, paraffin wax treatment, and detailed nail art. 

What is a rose-petal soak-off?
A gentle removal method using warm water and real rose petals for a relaxing, spa-like feel.

Do you do pedicures?
No. I specialize in hands-only services.

Do you take walk-ins?
No. All services are by appointment only in my private studio.

How long do appointments take?
Most appointments take 1.5 to 2 hours. The Pink Diva Experience takes about 2 to 2.5 hours. Since this is a private studio, services take longer than a fast salon because each set is done with personal attention and no rushing.

Why does it take longer than a regular salon?
I take extra time to prep nails correctly, clean cuticles, shape with detail, and build strong structure. The goal is quality, comfort, and healthy nails.

How far in advance should I book?
Booking 1 to 2 weeks ahead is recommended, especially for evenings or busy seasons.

What if I’m not sure what service to choose?
You can book the “Not sure — help me choose” option or send a photo. I will help guide you.

Can I upgrade my service during my appointment?
If time allows, yes. Nail art or extras can be added depending on the schedule.

Do you work over another salon’s product?
Please book a soak-off. Removing old products gives you a fresh, clean base and better results.

Do you work with very short or bitten nails?
Yes. Structured gel, fiber gel, or polygel can help your nails grow out strong and healthy.

Do you require a deposit?
No deposit is required to book your appointment. However, please be respectful of my time and notify me at least 24 hours before your appointment if you need to cancel or reschedule. Same-day cancellations and no-shows may affect future booking ability.

What is your cancellation policy?
I kindly ask for at least 24 hours’ notice to cancel or reschedule.
Same-day cancellations or no-shows may affect your ability to book future appointments.

What if I’m late?
If you're more than 15 minutes late, your appointment may need to be rescheduled, depending on the service and my schedule for the day. Please text me as soon as you know you’ll be late.

Do you offer refunds?
Refunds are not offered for services.

Do you allow extra guests?
No. Please come alone. The studio is private and small, and this helps keep the space calm.

What payments do you accept?
Cash, card, and digital payments are accepted.

What if a nail breaks?
Repairs are free for 7 days if it’s an application issue. Breakage from daily activities, work environments, or chemicals has a small repair fee.

How long do nails last?
Most sets last 3 to 4 weeks depending on lifestyle, nail health, and aftercare. Clients who work with their hands or in wet environments may need more frequent fills.

Do you remove dip powder?
Yes. Book a soak-off.

Do I need aftercare?
Yes. Good aftercare helps your nails stay strong and last longer. Please view our Nail Care & Aftercare page here

Can I keep my nails long if I work in a kitchen or hands-on job?
You can, but shorter lengths or stronger systems may last better. Kitchens, cleaning jobs, and water-heavy environments naturally cause more lifting and breakage.

What should I do if I get lifting?
Do not clip, peel, or glue it. Contact me to schedule a repair before it worsens.

What happens if my nail breaks?
Breaks caused by daily activities, work, or lifestyle are normal and have a small repair fee. If it happens within 7 days and it’s a product or application issue, the repair is free.